Top 7 Singapore Best Maid Agencies 2024

Top 7 Singapore Best Maid Agencies 2024

Singapore, a bustling city-state known for its fast-paced lifestyle, often leaves families struggling to juggle work and household chores. To alleviate this burden, many households rely on the assistance of maids or domestic helpers who can lend a hand with cooking, cleaning, and childcare. However, finding a reputable maid agency in Singapore can be a daunting task due to the plethora of options available. In this blog post, we will delve into some of the top maid agencies in Singapore, known for their outstanding service and reliability.

Whether you're a first-time employer or a seasoned one, this comprehensive guide aims to provide valuable insights to help you make an informed decision and find the perfect helper for your home. 

Key Consideration Factors

At Steriluxe, we recognize the significance of providing our readers with accurate and reliable information. As a result, we approach our selection process diligently when identifying the best companies in a specific industry. One of the key factors we consider when compiling our list is the ratings on platforms such as Google and Facebook. By evaluating feedback from genuine customers, we ensure that our readers have access to trustworthy and unbiased reviews. These ratings offer insights into a company's overall customer satisfaction and the quality of its services. 

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The Best Maid Agencies in Singapore 

1. JForce Employment Service 

Discover excellence with JForce Employment Service, the best maid agency in Singapore committed to delivering tailored solutions for your unique home care needs. At JForce, they prioritize your needs to fully personalize your experience designed to truly understand your requirements and ensure a seamless match for your family.

Benefit from their extensive network and strategic partnerships, as they meticulously source the finest candidates, whether you're in search of a skilled Child Care Maid, an Experienced Maid, an Ex-Singapore Maid, a Myanmar Maid, an Indonesian Maid, or an Elderly Care Maid. What sets them apart is not just the proficiency of their helpers, but their unwavering commitment to comprehensive training, ensuring a heightened level of attentiveness to your distinct needs.

Acknowledging the potential challenges arising from cultural differences, the team at JForce goes above and beyond to facilitate smooth interactions within your household. Their dedication extends beyond merely providing domestic helpers; they are devoted to building a strong and positive relationship between you and your helper.

>> Company Details

Website:  http://www.jforce.com.sg/

Address: 

Boon Keng Branch

23 Bendemeer Road, #01-515 Singapore 330023

Ang Mo Kio Branch

725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725

Jurong Branch

345 Jurong East St 31, #01-13, Singapore 600345

Contact: 

(Phone): 83108988

(Email): enquiry@jforce.com.sg

Operating hours:

Weekdays 10:30 pm to 7:30 pm

Weekends 10:00 am to 5:30 pm

>> Key Differentiators

  • They have their own training center
  • Professional after-sales service
  • Full range of helper

>> Testimonial 

“Thanks Jeffrey and team who helped me make a good decision on the helper I need! Was super skeptical on transfer maids. But after much discussions with JForce really helped me to make the right decision.

Jeffrey was also very kind and helpful when I knew him 4 years ago. Without asking for any favour advised me on how to handle my maid issue with another agency. I wasn’t even getting a helper from him then! His help was genuine and that really means a lot! So 4 years later as my old helper was going back immediately i thought of him!

Thanks Jeffrey and team!”

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2. A1 Employment Agency Pte Ltd

Tired of hiring mismatched helpers and wrestling with mountains of paperwork? Escape the chaos and unlock your family's haven with A1 Employment Agency, the best maid agency in Singapore since 2007. They are not just matchmakers, they’re your partners in crafting a household that hums with peace and order.

Say goodbye to endless interviews and agency headaches. Their rigorous screening process, honed over a decade, meticulously uncovers the perfect fit for your unique needs and personality.

Their experts navigate the complex legal landscape with practiced ease, so you can focus on what truly matters. A1 Employment Agency handles permits, contracts, and more, leaving you free to welcome your new household member with open arms.

Choose A1 Employment Agency and step into a different reality. They don't just deliver qualified, reliable helpers who stay, they deliver priceless peace of mind. Knowing your home is in good hands, with a happy and valued helper by your side, is a gift that keeps on giving.

Contact them today and start building your brighter future, together.

>> Company Details

Website: https://a1maid.com.sg/
Address: 545 Orchard Road #05-12 Far East Shopping Centre S238882
Contact: +65 67384715
Operating Hours:

10am – 7pm (Mon – Fri)

10am – 4pm (Sat – Sun)

Closed on PH

>> Key Differentiators

  • Happy Helpers Stay
  • Ongoing Support
  • Peace of Mind Guarantee

>> Testimonial

“I have been using A1 for over 10 years. When I encountered any issues with my maid, they are always ready to assist me. Over the years, they have gained my trust in them. They are an honest and reliable agency.” -Janice

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3. Charming May Employment Agency LLP

At Charming May, they do more than your typical maid agency in Singapore. They’re not just about matching employers with employees. Charming May are like career mentors, using their decades of experience to spot potential in everyone. Their mission is to help careers thrive and celebrate success with the same excitement as if it were their own.

Charmaine and May, with 20 years of navigating HR and finance in various industries, bring a lot to the table. But keep in mind that the process is not a one-size-fits-all operation. They believe in clear communication and solving problems proactively, making sure everyone feels heard and valued in their professional journey.

With Charming May, it's not just about filling a position; it's about building a thriving relationship where helpers and families can prosper. They focus on creating meaningful connections, inspiring individuals, and watching families succeed through human understanding.

When you're ready to hire a helper, trust Charming May to be your guide. They help you find an efficient individual who is passionate, engaged, and eager to learn and grow alongside your expectations and needs.

>> Company Details

Website:  https://charmingmay.sg/
Address: 883 North Bridge Road #03-01 Southbank Singapore 198785
Contact: +658206-2822
Operating Hours: Monday – Friday 10am – 7pm | Saturday and Sunday by appointment Only

 >> Key Differentiators

  • Thorough Interview Process: Their team conducts meticulous interviews to identify the most suitable helper for Singaporean families.
  • Cultural Orientation: They offer comprehensive training to acquaint helpers with the intricacies of the Singaporean way of life.
  • Ongoing Support: Special emphasis is placed on supporting new helpers, ensuring they receive additional assistance during their initial period.
  • Community Building: To foster a sense of community, they organize gatherings on the last Sunday of each month, creating opportunities for helpers to connect and share experiences.

>> Testimonial

“Was introduce by other Mummy, from engaging their service till confirmation of helper, is like within a week only, i do not need to worry anything due to their great professionalism and making sure the helper is ready to take over our household duties and looking after kiddo, 5 stars👍” - Sean Ho

4. Universal Employment Agency Pte. Ltd.

Universal Employment Agency Pte Ltd is a premier maid agency in Singapore specializing in the placement of foreign domestic helpers, primarily from the Philippines, Indonesia, and Myanmar. Established in 1986, they possess over three decades of experience as a leading professional consultancy. Their team of experienced consultants provides personalized services and works closely with employers to understand their needs and preferences. With a high success rate in matching employers with foreign domestic helpers, Universal Employment Agency Pte Ltd. has earned a reputation as one of the best maid agencies in Singapore.

>> Company Details

Website: https://www.universal.sg/
Address: 304 Orchard Rd., #01-97 or #03-52 Lucky Plaza, Singapore 238863
Contact: +6567353456
Operating Hours: Mon to Fri (10:00 a.m.–7:00 p.m.), Sat to Sun (10:00 a.m.–5:00 p.m.)

 >> Ratings

Google Rating: 4.7/5 (545)
Facebook Rating: 4.5/5 (874)
Overall Rating: 4.6/5

>> Key Differentiators

  • High success rate
  • Expertise in hiring transfer maids
  • Market leader

>> Testimonial

"We have used the Universal Employment Agency to hire our helper, Elena. Elena has been with us for two years now, and we are going to extend her contract. Our experience with Elena has been perfect. She is very good at her work, always happy to help with anything extra, and always happy to help me with my gardening. She also has her own garden space now in our garden for her own vegetable growing. Her work ethic is very good. And she is a great dog sitter for our dogs when we travel. She is always very happy and cheerful, and we have all become very close over the past two years. She is like another family member to us. We had not used agency helpers before, so this was our first time. The agency has been very helpful with anything we have required from them." (Kay Farahar, Google review)

 5. Regent Maid Agency

Regent Maid Agency is a reputable organization specializing in the placement of migrant domestic workers. They have been operating since 2021 and take pride in consistently surpassing the industry's average placement volume in recent years. Their commitment to quality and customer satisfaction is evident in their non-obligatory consultations, which enable them to better understand the specific household requirements of their clients. They adopt a personalized approach to the selection process, meticulously screening all candidates and recommending the most suitable profiles to their clients. With a strong sense of responsibility, Regent Maid Agency prioritizes proper job matching and ensures a mutually beneficial relationship between employers and employees.

>> Company Details

Website: http://www.regentmaidagency.com/
Address: 603 Ang Mo Kio Ave. 5, #01-2667A, Singapore 560603
Contact: +6586008300
Operating Hours: Mon to Fri (10:00 a.m.–6:00 p.m.)

>> Ratings

Google Rating: 4.9/5 (46)
Facebook Rating: 5/5 (42)
Overall Rating: 4.95/5

>> Key Differentiators

  • Higher placement volume
  • Reputation for excellence
  • Personalized screening

>> Testimonial

"As a new parent, I needed help caring for my active toddler. With limited time and a busy schedule, I reached out to Regent Maid Agency. Stephanie and her team listened to our needs and worked hard to find someone just right for our family.

Stephanie kept us updated during the process and eventually found us a helper who fits well in our home. I wholeheartedly recommend Regent Maid Agency and Stephanie's team for their sincere dedication to helping families like mine." (Melody Sek, Google review)

6. Jayamaids

Jayamaids is a renowned provider of high-quality maid services in Singapore. As a leading agency, they boast an impressive reputation as the largest supplier of maids from Central Java and Indonesia. With their expertly trained and carefully selected domestic helpers, they ensure that their clients receive outstanding domestic services that cater to their unique needs. What sets Jayamaids apart is their commitment to excellence, which has garnered them numerous accolades, including the coveted title of "Award-Winning Maid Agency" in Singapore. Their experienced staff expertly handles the processing in Singapore and the country of origin, making the entire hiring process seamless and stress-free.

>> Company Details

Website: https://jayamaids.com/
Address: 21 Hougang St. 51, #01-14 Green Shopping Mall, Singapore 538719
Contact: +6563870900
Operating Hours: Mon to Fri (11:00 a.m.–7:00 p.m.)

>> Ratings

Google Rating: 4.9/5 (73)
Facebook Rating: 4.3/5 (55)
Overall Rating: 4.6/5

>> Key Differentiators

  • Specially selected and trained domestic helpers
  • Seamless processing
  • Exceptional customer service

>> Testimonial

"I chanced upon this agency while needing a caregiver for my elderly mother. Ms. Anna was of great help. Very patient to go through her stack of bio-data to match my needs after listening to what exactly I needed help for. We had a video call to interview our prospective helper and confirmed her immediately. Our current caregiver can communicate fairly in my mother's dialect, and we are happy that Anna's recommendation matches. Experience does indeed play an important role in this. Highly recommended to those in need of a domestic helper." (Khew Dennis, Google review)

7. Wonderful Maid Agency

Wonderful Maid Agency is committed to providing flexible and affordable cleaning solutions to meet the diverse needs of its clients. They offer customized cleaning plans tailored to the specific requirements of each client, ensuring that their services are comprehensive and effective. As a maid agency, Wonderful Maid Agency provides high-quality, professional cleaning services that are reliable, efficient, and cost-effective. Their commitment to customer satisfaction makes them an excellent choice for anyone seeking maid services for their home or workplace.

>> Company Details 

Website: https://www.facebook.com/wonderfulmaid
Address: 462 Tampines Street 44, #01-74, Singapore 520462
Contact: +6567889161
Operating Hours: Mon to Fri (11:00 a.m.–6:00 p.m.)

>> Ratings

Google Rating: 4.5/5 (67)
Facebook Rating: 4.5/5 (76)
Overall Rating: 4.5/5

>> Key Differentiators

  • Customized solutions
  • Competitive pricing
  • Flexible scheduling

>> Testimonial

"I'm writing to express my appreciation for your company personnel, Ms. Eve, for her excellent and efficient services rendered in my helper home leave application. Her immense input in getting this application resolved is greatly appreciated. I would strongly recommend your company to anyone who needs it. Keep up your good work!" (Angie Ang, Google review)

8. We Are Caring Pte. Ltd.

We Are Caring Pte Ltd. is a trusted name in the domestic worker employment industry, known for its ethical practices and exceptional customer service. As a licensed agency by the Ministry of Manpower (MOM) and accredited to provide the Employers' Orientation Programme (EOP), We Are Caring Pte Ltd. is committed to ensuring the safety and well-being of both employers and domestic workers. At We Are Caring Pte. Ltd., people come first. The agency prioritizes the needs and interests of migrant workers, employers, and its own team members. Their caring and compassionate approach to business has earned them a reputation as one of the most respected and reliable employment agencies in Singapore.

>> Company Details

Website: http://www.wearecaring.com/
Address: 304, #02-06 Orchard Rd., Lucky Plaza, Singapore 238863
Contact: +6531634636
Operating Hours: Mon to Sun (9:30 a.m.–6:00 p.m.)

>> Ratings

Google Rating: 4.4/5 (124)
Facebook Rating: 4.6/5 (140)
Overall Rating: 4.5/5

>> Key Differentiators

  • Ethical and caring approach
  • Expertise and credibility in the industry

>> Testimonial

"I have been using them since I engaged my first helper using WRC. They are not only professional, prompt, and efficient but also committed to ethical and fair practices that ensure the helper’s needs and interests are taken care of and the employer matches their expectations. You receive step-by-step guides as well as updates from them. Fees are transparent and fair. The service team is excellent (special thanks to Claire and Shiela for going above and beyond). The management has done so much to train the team and ensure a fair process for both employer and helper. Kudos! I will always recommend them." (Elaine Ho, Google review)

How to Choose the Best Maid Agency in Singapore

Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency's accreditation by the Ministry of Manpower (MOM) and their experience in the industry. Online reviews and testimonials can offer valuable insights into a company's reputation and service quality. Look for an agency that provides a comprehensive range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees charged are reasonable and transparent, without any hidden costs.

Seek recommendations from friends or family members who have previously hired maids to gain insight into their experiences. By following these tips, you can select the best maid agency in Singapore that can provide a reliable and trustworthy maid to meet your household needs.

Frequently Asked Questions 

  • Is it easy to get a maid in Singapore?

Hiring domestic helpers, commonly known as maids, is a common practice in Singapore. The process typically involves engaging a licensed employment agency that can handle the necessary paperwork and assist with the hiring process. However, the availability of maids may vary depending on the demand and supply in the market. 

  • How much does a maid agency charge in Singapore?

Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of the services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper. 

  • What is the maximum age for a maid in Singapore?

According to regulations set by Singapore's Ministry of Manpower, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years if the helper is in good health and passes a medical examination. 

  • Can the maid sleep in the living room in Singapore?

The Ministry of Manpower requires employers to provide proper accommodation for their helpers, including a separate room with a bed, adequate ventilation, privacy, and security. 

  • How many hours can a maid work in Singapore?

Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.

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