Singapore, a bustling city-state known for its fast-paced lifestyle, often leaves families struggling to juggle work and household chores. To alleviate this burden, many households rely on the assistance of maids or domestic helpers who can lend a hand with cooking, cleaning, and childcare. However, finding a reputable maid agency in Singapore can be a daunting task due to the plethora of options available. In this blog post, we will delve into some of the top maid agencies in Singapore, known for their outstanding service and reliability.
Whether you're a first-time employer or a seasoned one, this comprehensive guide aims to provide valuable insights to help you make an informed decision and find the perfect helper for your home.
Key Consideration Factors
At Steriluxe, we recognize the significance of providing our readers with accurate and reliable information. As a result, we approach our selection process diligently when identifying the best companies in a specific industry. One of the key factors we consider when compiling our list is the ratings on platforms such as Google and Facebook. By evaluating feedback from genuine customers, we ensure that our readers have access to trustworthy and unbiased reviews. These ratings offer insights into a company's overall customer satisfaction and the quality of its services.
The Best Maid Agencies in Singapore
1. JForce Employment Service
Discover excellence with JForce Employment Service, the best maid agency in Singapore committed to delivering tailored solutions for your unique home care needs. At JForce, they prioritize your needs to fully personalize your experience designed to truly understand your requirements and ensure a seamless match for your family.
Benefit from their extensive network and strategic partnerships, as they meticulously source the finest candidates, whether you're in search of a skilled Child Care Maid, an Experienced Maid, an Ex-Singapore Maid, a Myanmar Maid, an Indonesian Maid, or an Elderly Care Maid. What sets them apart is not just the proficiency of their helpers, but their unwavering commitment to comprehensive training, ensuring a heightened level of attentiveness to your distinct needs.
Acknowledging the potential challenges arising from cultural differences, the team at JForce goes above and beyond to facilitate smooth interactions within your household. Their dedication extends beyond merely providing domestic helpers; they are devoted to building a strong and positive relationship between you and your helper.
>> Company Details
| Website: http://www.jforce.com.sg/ |
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Address: Boon Keng Branch 23 Bendemeer Road, #01-515 Singapore 330023 Ang Mo Kio Branch 725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725 Jurong Branch 345 Jurong East St 31, #01-13, Singapore 600345 |
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Contact: (Phone): 83108988 (Email): enquiry@jforce.com.sg |
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Operating hours: Weekends 10:00 am to 5:30 pm |
>> Key Differentiators
- They have their own training center
- Professional after-sales service
- Full range of helper
>> Testimonial
“Thanks Jeffrey and team who helped me make a good decision on the helper I need! Was super skeptical on transfer maids. But after much discussions with JForce really helped me to make the right decision.
Jeffrey was also very kind and helpful when I knew him 4 years ago. Without asking for any favour advised me on how to handle my maid issue with another agency. I wasn’t even getting a helper from him then! His help was genuine and that really means a lot! So 4 years later as my old helper was going back immediately i thought of him!
Thanks Jeffrey and team!”
Westrama is one of the most established and reputable Management and Manpower Recruitment firms in Singapore, with offices in India and Dubai. With over 38 years of experience, they have become the leading destination for job seekers and clients of all nationalities. Their team of experts is renowned for their in-depth knowledge and expertise, regularly undergoing training and orientation programs to stay updated with the latest trends and practices. With representatives across several countries, Westrama Management (S) Pte. Ltd. can provide global recruitment solutions to their clients.
>> Company Details
| Website: https://www.westrama.com.sg/ |
| Address: 10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787 |
| Contact: +6569207070 |
| Operating Hours: Mon to Fri (10:00 a.m.–6:00 p.m.) |
>> Ratings
| Google Rating: 4.5/5 (148) |
| Facebook Rating: 4.5/5 (40) |
| Overall Rating: 4.5/5 |
>> Key Differentiators
- Global reach
- Expertise in the industry
- Wide selection of helpers
>> Testimonial
"This company is very good. I am very happy to come to Singapore. This agency gives me a good job and a good salary. Thank you, Westrama. My brother has already come to Singapore for a job with this agency. He helped arrange my job through this agency. I spent a few years working in Saudi Arabia. Again, I come back to Singapore because I love Singapore. And all the people here. Thank you very much to my agent for bringing me here." (Ferdous Bhuyan- Google review)
3. Maid Avenue
Maid Avenue is a trusted placement agency dedicated to providing families with the ideal helper to meet their domestic requirements. The agency focuses on providing effective training to all domestic helpers, ensuring they are equipped to fulfill clients' specific needs. Whether you need a caregiver for an elderly family member, a child, or an infant, Maid Avenue has the right helper for you. With a strong emphasis on customer satisfaction, the agency strives to provide peace of mind to clients, knowing they have a reliable and trustworthy helper to assist with their household needs. Let Maid Avenue help you find the perfect helper for your family today.
>> Company Details
| Website: https://maidavenue.com.sg/ |
| Address: 5001 Beach Rd., #08-30 Golden Mile Complex, Singapore 199588 |
| Contact: +6586111252 |
| Operating Hours: Mon to Fri (12:00 nn–9:00 p.m.) |
>> Ratings
| Google Rating: 4.7/5 (756) |
| Facebook Rating: 5/5 (251) |
| Overall Rating: 4.85/5 |
>> Key Differentiators
- Personalized matching
- Industry expertise
- Customer satisfaction
>> Testimonial
"I was served by Yvette when I went to pick up the domestic helper. Yvette is very friendly, patient, and thorough in going through all the explanations and documentation with me. The whole process is smooth and fast. William was helpful and patient too; the only thing is, I feel they’re understaffed, so sometimes his response may not be as prompt as you wish. Nevertheless, he did go through everything thoroughly once he managed to attend to me." (Vincent Fong- Google review)
4. Universal Employment Agency Pte. Ltd.
Universal Employment Agency Pte Ltd is a premier maid agency in Singapore specializing in the placement of foreign domestic helpers, primarily from the Philippines, Indonesia, and Myanmar. Established in 1986, they possess over three decades of experience as a leading professional consultancy. Their team of experienced consultants provides personalized services and works closely with employers to understand their needs and preferences. With a high success rate in matching employers with foreign domestic helpers, Universal Employment Agency Pte Ltd. has earned a reputation as one of the best maid agencies in Singapore.
>> Company Details
| Website: https://www.universal.sg/ |
| Address: 304 Orchard Rd., #01-97 or #03-52 Lucky Plaza, Singapore 238863 |
| Contact: +6567353456 |
| Operating Hours: Mon to Fri (10:00 a.m.–7:00 p.m.), Sat to Sun (10:00 a.m.–5:00 p.m.) |
>> Ratings
| Google Rating: 4.7/5 (545) |
| Facebook Rating: 4.5/5 (874) |
| Overall Rating: 4.6/5 |
>> Key Differentiators
- High success rate
- Expertise in hiring transfer maids
- Market leader
>> Testimonial
"We have used the Universal Employment Agency to hire our helper, Elena. Elena has been with us for two years now, and we are going to extend her contract. Our experience with Elena has been perfect. She is very good at her work, always happy to help with anything extra, and always happy to help me with my gardening. She also has her own garden space now in our garden for her own vegetable growing. Her work ethic is very good. And she is a great dog sitter for our dogs when we travel. She is always very happy and cheerful, and we have all become very close over the past two years. She is like another family member to us. We had not used agency helpers before, so this was our first time. The agency has been very helpful with anything we have required from them." (Kay Farahar, Google review)
5. Regent Maid Agency
Regent Maid Agency is a reputable organization specializing in the placement of migrant domestic workers. They have been operating since 2021 and take pride in consistently surpassing the industry's average placement volume in recent years. Their commitment to quality and customer satisfaction is evident in their non-obligatory consultations, which enable them to better understand the specific household requirements of their clients. They adopt a personalized approach to the selection process, meticulously screening all candidates and recommending the most suitable profiles to their clients. With a strong sense of responsibility, Regent Maid Agency prioritizes proper job matching and ensures a mutually beneficial relationship between employers and employees.
>> Company Details
| Website: http://www.regentmaidagency.com/ |
| Address: 603 Ang Mo Kio Ave. 5, #01-2667A, Singapore 560603 |
| Contact: +6586008300 |
| Operating Hours: Mon to Fri (10:00 a.m.–6:00 p.m.) |
>> Ratings
| Google Rating: 4.9/5 (46) |
| Facebook Rating: 5/5 (42) |
| Overall Rating: 4.95/5 |
>> Key Differentiators
- Higher placement volume
- Reputation for excellence
- Personalized screening
>> Testimonial
"As a new parent, I needed help caring for my active toddler. With limited time and a busy schedule, I reached out to Regent Maid Agency. Stephanie and her team listened to our needs and worked hard to find someone just right for our family.
Stephanie kept us updated during the process and eventually found us a helper who fits well in our home. I wholeheartedly recommend Regent Maid Agency and Stephanie's team for their sincere dedication to helping families like mine." (Melody Sek, Google review)
6. Jayamaids
Jayamaids is a renowned provider of high-quality maid services in Singapore. As a leading agency, they boast an impressive reputation as the largest supplier of maids from Central Java and Indonesia. With their expertly trained and carefully selected domestic helpers, they ensure that their clients receive outstanding domestic services that cater to their unique needs. What sets Jayamaids apart is their commitment to excellence, which has garnered them numerous accolades, including the coveted title of "Award-Winning Maid Agency" in Singapore. Their experienced staff expertly handles the processing in Singapore and the country of origin, making the entire hiring process seamless and stress-free.
>> Company Details
| Website: https://jayamaids.com/ |
| Address: 21 Hougang St. 51, #01-14 Green Shopping Mall, Singapore 538719 |
| Contact: +6563870900 |
| Operating Hours: Mon to Fri (11:00 a.m.–7:00 p.m.) |
>> Ratings
| Google Rating: 4.9/5 (73) |
| Facebook Rating: 4.3/5 (55) |
| Overall Rating: 4.6/5 |
>> Key Differentiators
- Specially selected and trained domestic helpers
- Seamless processing
- Exceptional customer service
>> Testimonial
"I chanced upon this agency while needing a caregiver for my elderly mother. Ms. Anna was of great help. Very patient to go through her stack of bio-data to match my needs after listening to what exactly I needed help for. We had a video call to interview our prospective helper and confirmed her immediately. Our current caregiver can communicate fairly in my mother's dialect, and we are happy that Anna's recommendation matches. Experience does indeed play an important role in this. Highly recommended to those in need of a domestic helper." (Khew Dennis, Google review)
7. Wonderful Maid Agency
Wonderful Maid Agency is committed to providing flexible and affordable cleaning solutions to meet the diverse needs of its clients. They offer customized cleaning plans tailored to the specific requirements of each client, ensuring that their services are comprehensive and effective. As a maid agency, Wonderful Maid Agency provides high-quality, professional cleaning services that are reliable, efficient, and cost-effective. Their commitment to customer satisfaction makes them an excellent choice for anyone seeking maid services for their home or workplace.
>> Company Details
| Website: https://www.facebook.com/wonderfulmaid |
| Address: 462 Tampines Street 44, #01-74, Singapore 520462 |
| Contact: +6567889161 |
| Operating Hours: Mon to Fri (11:00 a.m.–6:00 p.m.) |
>> Ratings
| Google Rating: 4.5/5 (67) |
| Facebook Rating: 4.5/5 (76) |
| Overall Rating: 4.5/5 |
>> Key Differentiators
- Customized solutions
- Competitive pricing
- Flexible scheduling
>> Testimonial
"I'm writing to express my appreciation for your company personnel, Ms. Eve, for her excellent and efficient services rendered in my helper home leave application. Her immense input in getting this application resolved is greatly appreciated. I would strongly recommend your company to anyone who needs it. Keep up your good work!" (Angie Ang, Google review)
8. We Are Caring Pte. Ltd.
We Are Caring Pte Ltd. is a trusted name in the domestic worker employment industry, known for its ethical practices and exceptional customer service. As a licensed agency by the Ministry of Manpower (MOM) and accredited to provide the Employers' Orientation Programme (EOP), We Are Caring Pte Ltd. is committed to ensuring the safety and well-being of both employers and domestic workers. At We Are Caring Pte. Ltd., people come first. The agency prioritizes the needs and interests of migrant workers, employers, and its own team members. Their caring and compassionate approach to business has earned them a reputation as one of the most respected and reliable employment agencies in Singapore.
>> Company Details
| Website: http://www.wearecaring.com/ |
| Address: 304, #02-06 Orchard Rd., Lucky Plaza, Singapore 238863 |
| Contact: +6531634636 |
| Operating Hours: Mon to Sun (9:30 a.m.–6:00 p.m.) |
>> Ratings
| Google Rating: 4.4/5 (124) |
| Facebook Rating: 4.6/5 (140) |
| Overall Rating: 4.5/5 |
>> Key Differentiators
- Ethical and caring approach
- Expertise and credibility in the industry
>> Testimonial
"I have been using them since I engaged my first helper using WRC. They are not only professional, prompt, and efficient but also committed to ethical and fair practices that ensure the helper’s needs and interests are taken care of and the employer matches their expectations. You receive step-by-step guides as well as updates from them. Fees are transparent and fair. The service team is excellent (special thanks to Claire and Shiela for going above and beyond). The management has done so much to train the team and ensure a fair process for both employer and helper. Kudos! I will always recommend them." (Elaine Ho, Google review)
How to Choose the Best Maid Agency in Singapore
Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency's accreditation by the Ministry of Manpower (MOM) and their experience in the industry. Online reviews and testimonials can offer valuable insights into a company's reputation and service quality. Look for an agency that provides a comprehensive range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees charged are reasonable and transparent, without any hidden costs.
Seek recommendations from friends or family members who have previously hired maids to gain insight into their experiences. By following these tips, you can select the best maid agency in Singapore that can provide a reliable and trustworthy maid to meet your household needs.
Frequently Asked Questions
- Is it easy to get a maid in Singapore?
Hiring domestic helpers, commonly known as maids, is a common practice in Singapore. The process typically involves engaging a licensed employment agency that can handle the necessary paperwork and assist with the hiring process. However, the availability of maids may vary depending on the demand and supply in the market.
- How much does a maid agency charge in Singapore?
Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of the services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper.
- What is the maximum age for a maid in Singapore?
According to regulations set by Singapore's Ministry of Manpower, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years if the helper is in good health and passes a medical examination.
- Can the maid sleep in the living room in Singapore?
The Ministry of Manpower requires employers to provide proper accommodation for their helpers, including a separate room with a bed, adequate ventilation, privacy, and security.
- How many hours can a maid work in Singapore?
Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.
