Are you yearning for an extraordinary adventure that transcends the boundaries of ordinary life? Explore the dynamic city-state of Singapore, a doorway to unforgettable escapades and exceptional moments. But, how do you kickstart the planning process for your dream getaway? To assist you in navigating through the multitude of options and ensuring an outstanding travel experience, we have compiled a list of the top seven travel agencies in Singapore. From tailored itineraries to flawless arrangements, these agencies bring unparalleled expertise and a fervor for crafting indelible journeys. So, let's delve into the pinnacle of Singapore's travel industry, where wanderlust seamlessly merges with expertise!
Key Consideration Factors
At Steriluxe, we understand the importance of providing our readers with accurate and reliable information. That’s why we take our selection process seriously when it comes to identifying the best companies in a particular field. One of the key considerations we take into account when creating our list is Google and Facebook ratings. By evaluating the feedback from real customers, we can ensure that our readers have access to trustworthy and unbiased reviews. These ratings give us insight into the overall satisfaction of a company’s customers, as well as the quality of their services.
Best Travel Agency in Singapore
ASA Holiday
In the early 90s, a partnership between Mr. Albert See and Indonesian business tycoons resulted in the creation of a multinational travel company. Their focus was on the Singapore and Malaysia markets, offering travel services to China. Within three years, they successfully built a premium company through extensive advertising and promotions, laying a strong foundation for future growth. ASA Holidays organized large travel fairs, sponsored popular Chinese travel programs, and facilitated chartered flights to China, making travel accessible to a wide audience.
The company played a significant role in the historic handover of Hong Kong to China. Driven by Mr. Albert See's vision of making travel available to everyone and creating joyful experiences, Air Sino-Euro Associates Travel (ASA Holidays) was established. The company continues to make historically significant events affordable and unforgettable.
>>Company details
| Address | 1 Park Road, #03-58/59 People’s Park Complex, Singapore 059108 |
| Contact | 65 6303 5303 |
| Operating hours |
Monday to Saturday 10AM – 8PM Sunday 11AM – 7PM |
>>What we like about it
- Focus on developing Singapore and Malaysia markets for travel to China.
- Sponsored popular Chinese travel programs to promote Singapore.
- Exclusive involvement in the historic handover of Hong Kong to China.
>>Testimonial
Just returned from 8 day Korea+Jeju tour. Paid a very reasonable price (about $2k) but pleasantly surprised with the 5 star hotel accommodation (Novotel etc). The itinerary was well balanced with shopping and scenic locations. Food was good (incl Michelin star restaurant). Tour guide Andy was excellent, an experienced Korean guide who spoke Mandarin and Cantonese. He was familiar with S’porean preferences and could cater to our tastes. On the whole, an excellent tour. Will definitely consider ASA again.-K (Google Review)
Fayyaz Travels Pte Ltd
Fayyaz Travels is dedicated to providing personalized and exceptional travel services tailored to individual preferences. With a passion for travel, the team at Fayyaz Travels welcomes wanderlust-driven travelers into their family, going the extra mile to understand their envisioned adventures and make them a reality. The company takes pride in curating customized itineraries at affordable prices, catering to a wide range of requests, and ensuring that each trip becomes a unique extension of their clients' identities.
The team of experienced consultants, fueled by their love for travel, possesses in-depth knowledge and over 30 years of combined experience in the countries they handle. When booking with Fayyaz Travels, clients can expect a hassle-free experience from start to finish. The team takes care of everything, from planning itineraries and arranging transportation to providing the best guides and ensuring client safety.
Fayyaz Travels is committed to safety and privacy, offering 24/7 emergency services through exclusive mobile apps to provide prompt support in case of any unexpected situations during clients' travels.
>>Company details
| Address | 435 Orchard Rd, #11-00 Wisma Atria, Singapore 238877 |
| Contact | 65 6235 2900 |
| Operating hours |
Monday to Friday 9AM – 6:30PM Saturday 10AM – 3PM |
>>What we like about it
- Extensive experience and in-depth knowledge of the countries handled.
- 24/7 availability and support from dedicated consultants.
- Emphasis on safety and secure journeys.
>>Testimonial
Was reccomened to go to this beautiful snowdonia national park by the team at Fayyaz Travels. Truly magnificent and such a beautiful sight. Thank you Muhammad for the suggestion and booking my whole weeks travel itinerary for Wales. I wanted a nature trip and it was delivered above my expectations. Created some magnificent memories and can’t wait to come back again someday. -Sarah (Google Review)
Intriq Journey
Intriq Journey possesses a profound understanding of its travelers' needs and desires, prompting the company to provide personalized itineraries tailored to each individual. The curated experiences offered by Intriq Journey transcend the ordinary, enabling travelers to completely immerse themselves in the culture and customs of their destination.
Intriq Journey ensures peace of mind throughout the journey, leveraging its extensive six-decade experience in the industry to curate exclusive experiences and unlock new destinations. As advocates for sustainable travel, the company actively supports businesses prioritizing responsible practices that benefit local communities. With Intriq Journey, travelers can expect an extraordinary experience, leaving a positive impact on both them and the places they visit.
>>Company details
| Address | 390 Havelock Rd, #04-06 King’s Centre, Singapore 169662 |
| Contact | 65 6219 1359 |
| Operating hours | Monday to Friday 9AM – 6PM |
>>What we like about it
- Bases in Singapore, Hong Kong, and Beijing
- Design tours to unique and inaccessible destinations
- Commitment to sustainable and responsible travel practices
>>Testimonial
Traveled to Georgia 🇬🇪 and Armenia 🇦🇲 from 26 Feb to 6 Mar and it was a fabulous trip. Thank you so much to Adam who suggested this itinerary to us. We had a great time and learned a lot from our guide Nicholas in Georgia who had a wicked sense of humor. Khachik, our Armenia guide was also very well versed in the history of the places we visited. Definitely will look for Adam again for our next destination! -Calis (Google Review)
Tribe Tours
Tribe Tours caters to adventurous explorers and innovative event planners. The company provides privately guided tours that offer authentic local experiences curated by knowledgeable locals familiar with the city. With a focus on active participation and interaction with the community, these tours enable participants to cook local dishes, appreciate the architecture, sample regional delicacies, and engage with the culture. The company maintains small group sizes to facilitate meaningful connections. In addition to their tour services, Tribe Tours excels in event planning, offering innovative ideas and comprehensive solutions for corporate, educational, and professional events.
>>Company details
| Address | 51 Goldhill Plaza, #07-10/11, Singapore 308900 |
| Contact | 65 9660 0687 |
| Operating hours | Monday to Friday 9AM – 6PM |
>>What we like about it
- Emphasis on authentic local experiences.
- Small group sizes for meaningful connections.
- In-depth exploration of neighborhoods, history, and culture.
>>Testimonial
Highly recommended, just finished the whole thing an hour ago. If you are looking for something different to do while your stay here in Singapore. This is it. The host Yong was energetic and a good story teller. Really engaging and I would love my tours to be done like thus from now on. -Stars (Google Review)
New Shan Travel
Established in 1972 with a team of eight, New Shan Travel was quick to identify the growing demand for affordable airline tickets among both businesses and consumers. Over the years, it has evolved into one of Singapore's largest travel companies, earning a reputation for trust and strong partnerships with airlines. Today, the company, constantly innovating to maintain a competitive edge, provides specialized services to a diverse audience.
Milestones such as their 45th anniversary and the exclusive appointment as the sole travel agency for the 2017 ASEAN Para Games have been significant celebrations for New Shan Travel. The company has garnered recognition from renowned entities like Cathay Pacific, Dream Cruises, Princess Cruises, China Airlines, Korean Airlines, Star Cruises, and Singapore Airlines, receiving top awards. With a commitment to empowering local businesses, the recently renovated interior of New Shan Travel reflects their unwavering dedication.
>>Company details
| Address | 133 New Bridge Rd, #22-03 Chinatown Point, Singapore 059413 |
| Contact | 65 6481 1181 |
| Operating hours |
Monday to Friday 10AM – 7PM Saturday 9AM – 5PM |
>>What we like about it
- Offers affordable airline tickets
- Trusted and recognized by airline partners
- Constantly innovating to stay ahead
>>Testimonial
Friendly n dedicated travel advisor Kevin foo suggested to me a Japan trip that well suited for my aging mum. My mum really enjoyed herself on a 9 days Kyushu. Thank you Kevin! -Mary (Google Review)
Super Travels Pte Ltd
Established in 1978 and reorganized in 1996, Super Travels has undergone remarkable growth throughout the years. Originally a small travel agency operating in the Chinese market, the company has transformed into an international travel agent offering a diverse array of global tour packages. Operating from its operational hub in Singapore, the company has expanded its services to various regions, earning a reputation for delivering high-quality service and innovative travel packages.
The company prioritizes the development of human capital through customized training programs, ensuring a team of professional travel consultants who adhere to a customer-first approach. Super Travels' dedication to continuous exploration of global market trends and commitment to enhancing travel experiences has solidified its position as a renowned brand and the ultimate companion for travelers worldwide.
>>Company details
| Address | 133 New Bridge Rd, #03-01/02, Singapore 059413 |
| Contact | 65 6392 3688 |
| Operating hours | Daily 10AM – 7PM |
>>What we like about it
- Grew from nine staff members to hundreds of employees.
- Evolved from a Chinese market travel agent to an international agency.
- Emphasizes customized training programs for talent development.
>>Testimonial
We took the Egypt tour package from Super Travel on 23 Feb to 5 Mar 2023. The itinerary was well organized and we really enjoyed the tour. Our tour leader, Ms Ella managed the tour group at Egypt in a very professional manner, understanding and provided additional support to the individual request during the tour period. Well done Ella and looking forward see you again as our tour leader in future. -Subramainam (Google Review)
JTB Singapore Takashimaya
Established in 1912 with an initial workforce of just 11 employees, JTB has risen to prominence as the foremost travel agent in Asia, establishing itself as the premier choice in the region. From its modest beginnings, JTB has undergone substantial expansion, with a current presence in 36 countries and regions across the globe. The noteworthy achievements of JTB's global network are complemented by other intriguing facets.
Featuring a diverse team with roots in various countries, JTB's employees possess a profound appreciation for the cultures of the regions they cater to. Their dedication to fostering cultural exchange enables them to highlight the captivating attractions of the destinations they represent. Going beyond the conventional role of land operators, JTB's offices function as crucial hubs, ensuring the smooth travel experiences of international travelers. Irrespective of their customers' origins or destinations, JTB takes pride in overseeing all facets of the travel business.
>>Company details
| Address | 391 Orchard Rd, #03 – 11C, Singapore 238872 |
| Contact | 65 6595 0600 |
| Operating hours |
Monday to Saturday 10:30AM – 8PM Sunday 10:30AM – 7PM |
>>What we like about it
- Founded in 1912 with 11 employees.
- Offices in 36 countries and regions.
- Deep understanding and affection for diverse cultures.
>>Testimonial
Shermaine is extremely helpful despite we went in near to closing hours. She didnt rush and was cool in filling up our enquiries#thumbs up. -Betty (Google Review)
Things to Prepare When Communicating With a Travel Agency in Singapore
When contacting a travel agency, it's crucial to come prepared for effective communication and to make the most of their expertise. Begin by clearly stating your travel preferences and expectations, including your desired destination, travel dates, and any specific activities or experiences you want to include in your itinerary. Conduct research on your chosen destination in advance, allowing you to discuss particular attractions, landmarks, or hidden gems you'd like to explore.
Take your budget into account and openly communicate it to the agency, enabling them to tailor their recommendations accordingly. Also, gather information about any special requirements or considerations, such as dietary restrictions, mobility concerns, or visa arrangements. Having a general idea of your preferred accommodation type, transportation preferences, and any other specific preferences or restrictions you may have is also beneficial.
Arming yourself with these details and being receptive to suggestions will enhance your ability to engage in productive discussions and collaborate effectively with the travel agency to create your ideal travel experience.
Frequently Asked Questions
What services do travel agencies in Singapore offer?
In Singapore, travel agencies provide a diverse array of services, encompassing flight reservations, hotel bookings, visa support, transportation coordination, tour packages, travel insurance, and tailored itineraries.
Are travel agencies in Singapore more expensive than booking travel independently?
Notably, travel agencies in Singapore frequently have access to exclusive rates, discounts, and package offers that can lead to potential cost savings. Moreover, their expertise enables them to provide valuable insights, aiding you in making well-informed decisions that optimize your travel budget.
Can travel agencies in Singapore help with obtaining visas?
Certainly, numerous travel agencies in Singapore provide visa assistance services. They are adept at guiding you through the visa application process, furnishing the required documents, and representing you in communications with embassies or consulates.
How far in advance should I contact a travel agency in Singapore to plan my trip?
To ensure optimal travel experiences, particularly for complex itineraries or during peak travel periods, contacting a travel agency well in advance is highly recommended. Ideally, initiate contact at least several months prior to your desired travel dates to facilitate comprehensive planning and reservation confirmation.
Can travel agencies in Singapore assist with group travel arrangements?
Group travel to Singapore can be easy and fun with the help of a travel agency. They can take care of everything from booking flights and hotels to arranging transportation and activities. This means you can relax and enjoy your trip without having to worry about the details.
Other Featured Articles
- Travel Tales from Lion City: Meet Singapore’s 10 Best Travel Bloggers 2023
- 10 Travel Bloggers Who Will Inspire Your Wanderlust this 2023
- Top 9 Best Travel Agencies for Day Trips from Singapore in 2023
Helpful Links
- Best House Cleaning Service
- Best Move in and Move out Cleaning Service
- Best Post Renovation Cleaning Service
- Best Professional Spring Cleaning Service
- Best Mattress Cleaning Service
- Best Curtain Cleaning Service
- Best Sofa Cleaning Service
- Best Disinfection Cleaning Service
- Best Water Purifier in Singapore
- Best Air Purifier in Singapore
- Best UV Sterilizer in Singapore
