Singapore functions as a vibrant city-state with a fast-paced lifestyle, leading numerous families to grapple with the juggling act of managing work responsibilities and household tasks. This is where the assistance of a maid or domestic aide becomes crucial, offering support in areas such as cooking, cleaning, and childcare. However, selecting the right maid agency proves to be a challenging endeavor, given the plethora of options available. In this blog post, we will explore some of Singapore's top maid agencies, renowned for their exceptional service and reliability.
Whether you're a first-time employer or an experienced one, this guide aims to provide valuable insights to help you make an informed decision and find the ideal helper for your home.
Key Consideration Factors
At Steriluxe, we understand the importance of providing our readers with accurate and reliable information. That’s why we take our selection process seriously when it comes to identifying the best companies in a particular field. One of the key considerations we take into account when creating our list is Google and Facebook ratings. By evaluating the feedback from real customers, we can ensure that our readers have access to trustworthy and unbiased reviews. These ratings give us insight into the overall satisfaction of a company’s customers, as well as the quality of their services.
Best Maid Agency In Singapore
JForce Employment Service
JForce Employment Service stands out as the premier maid agency in Singapore, dedicated to ensuring that you find the perfect domestic helper tailored to your specific home care requirements. What sets them apart is their personalized approach – they eschew a one-size-fits-all method and invest time in comprehending your unique needs, aiming to create an ideal match for your family.
With extensive connections and partnerships, JForce Employment Service excels in sourcing the finest candidates, be it for a Child Care Maid, Experienced Maid, Ex-Singapore Maid, Myanmar Maid, Indonesian Maid, or an Elderly Care Maid. The exceptional aspect lies in their helpers, not just possessing skills but also being trained to be exceptionally attuned to your preferences. Recognizing the potential cultural differences between foreign helpers and domestic clients, they strive to ensure a seamless integration into your household.
In essence, JForce Employment Service is unwaveringly committed to delivering top-notch domestic helpers accompanied by excellent customer care. Their primary focus is on aiding you in cultivating a strong and positive relationship with your helper. If you seek reliable and culturally sensitive home care assistance, rest assured, JForce Employment Service has your back!
>>Company details
| Website | http://www.jforce.com.sg/ |
| Address |
Boon Keng Branch 23 Bendemeer Road, #01-515 Singapore 330023 Ang Mo Kio Branch 725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725 Jurong Branch 345 Jurong East St 31, #01-13, Singapore 600345 |
| Contact | (Phone): 83108988 (Email): enquiry@jforce.com.sg |
| Operating hours |
Weekdays 10:30 pm to 7:30 pm Weekends 10:00 am to 5:30 pm |
>>Key differentiators
- They have their own training center
- Professional after-sales service
- Full range of helper
>>Testimonial
“Thanks Jeffrey and team who helped me make a good decision on the helper I need! Was super skeptical on transfer maids. But after much discussions with JForce really helped me to make the right decision.
Jeffrey was also very kind and helpful when I knew him 4 years ago. Without asking for any favour advised me on how to handle my maid issue with another agency. I wasn’t even getting a helper from him then! His help was genuine and that really means a lot! So 4 years later as my old helper was going back immediately i thought of him!
Thanks Jeffrey and team!”
We Are Caring Pte Ltd
We Are Caring Pte Ltd has established itself as a reputable entity in the domestic worker employment sector, recognized for its ethical standards and outstanding customer service. Holding a license from the Ministry of Manpower (MOM) and accreditation to conduct the Employers’ Orientation Programme (EOP), We Are Caring Pte Ltd is dedicated to upholding the safety and well-being of both employers and domestic workers.
With a commitment to prioritizing people, We Are Caring Pte Ltd places a strong emphasis on addressing the needs and interests of migrant workers, employers, and its own team members. The agency's caring and compassionate approach to conducting business has solidified its standing as one of the most respected and reliable employment agencies in Singapore.
>>Company details
| Website | http://www.wearecaring.com/ |
| Address | 304, #02-06 Orchard Rd, Lucky Plaza, Singapore 238863 |
| Contact | +6531634636 |
| Operating hours | Mon to Sun (9:30 am – 6:00 pm) |
>>Key differentiators
- Ethical and caring approach
- Expertise and credibility in the industry
>>Testimonial
“Sam Syahrul from We Are Caring is very patient, kind and efficient to my many requests to expedite the transfer of the helper. He takes the time to explain the processes and went out of his way to work with MOM to help me bring in the helper as soon as possible. I’m glad I found a wonderful, ethical and very effective agency to work with and I highly recommend We Are Caring.”
(Tan Mia – Google review)
Westrama Management (S) Pte. Ltd
Westrama stands as one of Singapore's most established and esteemed Management and Manpower Recruitment firms, boasting offices in India and Dubai. With an impressive track record spanning over 38 years, they have solidified their position as the premier destination for job seekers and clients of diverse nationalities.
Distinguished by a team of experts, Westrama's professionals are well-known for their profound knowledge and expertise. Regular participation in training and orientation programs ensures they stay abreast of the latest trends and practices in their field. With representatives strategically positioned across various countries, Westrama is well-equipped to offer comprehensive global recruitment solutions to their clients.
>>Company details
| Website | https://www.westrama.com.sg/ |
| Address | 10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787 |
| Contact | +6569207070 |
| Operating hours | Mon to Fri (10:00 am – 6:00 pm) |
>>Key differentiators
- Global reach
- Expertise in the industry
- Long list of helpers
>>Testimonial
“I came across Westrama agency via Google search. I was very impressed with their customer service. I dealt with Ms Baby k who was very professional, honest and helpful in getting the right helper who met my needs and requirements. She was always reachable when I needed to speak with her. She was very efficient in arranging the phone interviews and made sure she worked around my time schedule. She made the whole procedure so convenient and easy through WhatsApp, phone and email.”
(Narendran – Google review)
A1 Employment Agency Pte Ltd
Tired of the seemingly endless search for the right domestic helper and the overwhelming paperwork that accompanies the hiring process? Look no further than A1 Employment Agency, recognized as the premier maid agency in Singapore!
Since its establishment in 2007, A1 Employment Agency has been a powerhouse in Singapore, transforming numerous lives and offering families a comprehensive solution for a harmonious household. Bid farewell to the stress of multiple interviews and dubious agencies – A1's decade-long commitment and expertise shine through in their impressive low transfer rate and remarkably high retention rate. They are not merely matchmakers for your home; they are trusted partners dedicated to creating a haven of peace and order.
Boasting a meticulous screening process that identifies the perfect match for your family's unique needs and personality, A1 Employment Agency eliminates the guesswork from the hiring process. With practiced ease, they handle the legalities, navigating the complex paperwork jungle, allowing you to focus on what truly matters. Their commitment extends beyond placement – A1 offers ongoing support throughout your journey, ensuring you are never left alone.
Choose A1 Employment Agency and bid farewell to the hiring nightmare. They not only provide a qualified, reliable helper who stays but also offer you the priceless peace of mind that comes with knowing your home is in good hands. Say goodbye to domestic drama and choose A1 Employment Agency – your gateway to a happy, well-managed home.
>>Company details
| Website | https://a1maid.com.sg/ |
| Address | 545 Orchard Road #05-12 Far East Shopping Centre S238882 |
| Contact | 67384715 |
| Operating hours |
10am – 7pm (Mon – Fri) 10am – 4pm (Sat – Sun) Closed on PH |
>>Key differentiators
- Decade of Expertise
- Low Transfer Rate, High Retention
- Personalized Care
- Ongoing Support
>>Testimonial
“A1 is always the people who I will look to for my domestic helper needs. Both my helpers I hired are recommended by them. During selection, they were very careful to make sure the helpers understood my requirements before I hired them. I am glad everything turned out very well with my helpers.” – Mr Lim S W
CHARMING MAY EMPLOYMENT AGENCY LLP
At Charming May, the agency transcends the conventional role of a typical maid agency in Singapore. It is a team of passionate career cultivators armed with decades of experience, possessing a genuine talent for recognizing the potential in every individual. The agency's mission extends beyond mere connections between employers and employees; at Charming May, destinies are nurtured, careers flourish, and each success is celebrated as if it were their own.
With 20 years of expertise navigating the intricacies of HR and finance across diverse industries, Charmaine & May, the founders, have encountered and successfully resolved a myriad of challenges. However, Charming May is not a cookie-cutter factory; they bridge gaps through open communication and proactive problem-solving. Every individual feels heard and valued throughout their journey with the agency.
Through thorough consultations and in-depth Q&A sessions, Charming May uncovers not only technical requirements but also delves into personal preferences, schedules, and timelines crucial for creating the perfect synergy.
At Charming May, it goes beyond filling a position; it's about cultivating a thriving ecosystem where both helpers and families can flourish. The agency prioritizes building meaningful connections, inspiring individuals, and witnessing families bloom under the warm sun of human understanding.
The commitment doesn't conclude with placement. Charming May goes the extra mile to ensure helpers feel supported, valued, and a part of something greater than themselves.
So, when someone is ready to hire a helper, Charming May can be their guide. The agency will assist in finding not just an efficient helper but one who is passionate, engaged, and eager to learn and grow alongside the expectations and needs of the employer.
>>Company details
| Website | https://charmingmay.sg/ |
| Address | 883 NORTH BRIDGE ROAD #03-01 SOUTHBANK SINGAPORE 198785 |
| Contact | 8206-2822 |
| Operating hours | Monday – Friday 10am – 7pm | Saturday and Sunday by appointment Only |
>>Key differentiators
- They conduct rigorous interviews to scout for the closest match helper for the Singapore Family.
- They teach and guide the helper to do things the Singapore way.
- They provide additional support for helpers (Especially the NEW helper) and foster a sense of community by organizing gatherings on the last Sunday of each month.
>>Testimonial
“Hardworking and Sincere! Very rare to find an agency that work hard with a sincere heart to ensure that employer get the right fit of helper. May has assisted us and making sure that we choose the right helper. Charmaine was also helpful in making sure the process was seamless. Both ladies were efficient, friendly and helpful. Im really glad that i met them. Thank you charmaine and May!😘😍” -Marlina (Google review)
Universal Employment Agency Pte Ltd
Universal Employment Agency Pte Ltd stands out as a top-tier maid agency in Singapore, focusing on the deployment of foreign domestic helpers primarily hailing from the Philippines, Indonesia, and Myanmar. Since its inception in 1986, the agency has amassed over three decades of expertise, establishing itself as a foremost professional consultancy.
Distinguished by a team of seasoned consultants, Universal Employment Agency Pte Ltd delivers tailored services, collaborating closely with employers to comprehend their requirements and preferences. Boasting a remarkable success rate in matching employers with foreign domestic helpers, the agency has garnered acclaim as one of the premier maid agencies in Singapore.
>>Company details
| Website | https://www.universal.sg/ |
| Address | 304 Orchard Rd, #01-97 / #03-52 Lucky Plaza, Singapore 238863 |
| Contact | +6567353456 |
| Operating hours | Mon to Fri (10:00 am – 7:00 pm), Sat to Sun (10:00 am – 5:00 pm) |
>>Key differentiators
- High success rate
- Expertise in hiring transfer maids
- Market leader
>>Testimonial
“I would like to thank Karoll for the fast and easy efficient service that she has provided me with when I urgently need a helper. Process was fast and easy and I’m thankful that I managed to find a helper during my quarantine when I contracted covid via zoom. My queries were answered promptly and the fees breakdown was transparent and clear too.”
(Jaselin – Google review)
Jayamaids
Jayamaids stands as a distinguished provider of top-notch maid services in Singapore. Recognized as a leading agency, they proudly hold the prestigious title of being the largest supplier of maids from Central Java/Indonesia. Their commitment to excellence is evident through the meticulous training and careful selection of domestic helpers, ensuring clients receive exceptional domestic services tailored to their specific needs.
What sets Jayamaids apart is their unwavering dedication to excellence, resulting in numerous accolades, including the esteemed designation of "Award Winning Maid Agency" in Singapore. The agency's experienced staff adeptly manages the processing both in Singapore and the country of origin, ensuring a seamless and stress-free hiring process for their clients.
>>Company details
| Website | https://jayamaids.com/ |
| Address | 21 Hougang St 51, #01-14 Green Shopping Mall, Singapore 538719 |
| Contact | +6563870900 |
| Operating hours | Mon to Fri (11:00 am – 7:00 pm) |
>>Key differentiators
- Specially selected and trained domestic helpers
- Seamless processing
- Exceptional customer service
>>Testimonial
“From the first time I contacted Jayamaids I was impressed by Nadia. She was very helpful and professional and always went out of her way to make sure everything was done to our satisfaction. She was also very conscientious in keeping me updated. Getting a good helper is definitely important but to have Nadia as my agent is a bonus. She is the best maid agent I have ever come across over the past thirty years and I will definitely come back to Jayamaids again. Thank you Nadia!”
(Dora L. – Google review)
How To Choose The Best Maid Agency In Singapore
Choosing the best maid agency in Singapore is crucial for a positive experience. To do so, start by checking the agency’s accreditation by the Ministry of Manpower (MOM) and its experience in the industry. Online reviews and testimonials can offer insight into their reputation and quality of service. Look for an agency that provides a range of services, including pre-employment medical check-ups, training, work permit applications, and after-sales service. Ensure that the fees are reasonable and transparent, with no hidden costs.
Ask for recommendations from friends or family who have hired maids before to get an idea of their experience. By following these tips, you can choose the best maid agencies in Singapore that can provide a reliable and trustworthy maid to meet your household needs.
Frequently Asked Questions
Is it easy to get a maid in Singapore?
In Singapore, it is common for households to hire domestic helpers, commonly known as maids. The process of hiring a maid can involve going through a licensed employment agency, which can handle the necessary paperwork and provide assistance with the hiring process. However, the availability of maids can vary depending on demand and supply.
How much does a maid agent charge in Singapore?
Maid agencies in Singapore charge varying fees for their services, typically ranging from around $1,000 to $3,000 or more, depending on the scope of services provided. These fees may include recruitment, documentation, medical check-ups, training, and other administrative costs associated with hiring a domestic helper.
What is the maximum age for a maid in Singapore?
According to Singapore’s Ministry of Manpower regulations, the maximum age for a foreign domestic worker (maid) to be employed in Singapore is 60 years old. However, employers can apply for an extension of up to 63 years old if the helper is in good health and passes a medical examination.
Can the maid sleep in the living room in Singapore?
The Ministry of Manpower requires that employers provide proper accommodation for their helpers, which includes a separate room with a bed and adequate ventilation, privacy, and security.
How many hours can a maid work in Singapore?
Domestic helpers (maids) can work up to 12 hours a day and up to 6 days a week, with one rest day per week. Employers are required to provide their helpers with adequate rest periods, including at least 8 hours of uninterrupted rest each day.
